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Find a Location

AutohausAZ has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • AutohausAZ

      4100 S 38th St Ste 150 Phoenix, AZ 85040-2983

    Business ProfileforAutohausAZ

    New Auto Parts

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers car parts and accessories.

    Products & Services

    Maintenance and Repair Items for ALL vehicles., Fluids and Lubricants., Performance Parts for German Makes and Models.

    Business Details

    Location of This Business
    4100 S 38th St Ste 150, Phoenix, AZ 85040-2983
    BBB File Opened:
    12/27/2002
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Started Locally:
    1/1/1979
    Business Incorporated:
    8/12/1996
    Type of Entity:
    Corporation
    Alternate Business Name
    • Autohaus Arizona Inc
    • AutohausAZ.com
    Hours of Operation

    Primary

    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Joan Parham, Executive Assistant
    Contact Information

    Customer Contact

    • Ms. Joan Parham, Executive Assistant
    Additional Contact Information

    Fax Numbers

    • (602) 276-6716
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Hello I placed a order for a few different things on autohausz totaling in 314.20$ they never shipped my order emailed me payment declined with a very brief description on why which is also funny because i used the same payments on two other ************** and they successfully went thru without any problems. Anyways it it is now September 9th and it how now been a week and my funds are still not returned I think this has been the longest i have ever waited for a payment reverse
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cecil W

    1 star

    11/25/2023

    Worst experience. No phone access and they take their ever-loving time getting back to you if they do so at all! BEWARE BEWARE BEWARE! And having a h*** of a time getting a refund for something that was never sent!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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